Frequently Asked Questions
What to do when my Sea Moss Gel Arrives?
Upon arrival refrigerate. It is normal for your Sea Moss to be in liquid form during travel. No worries. It’s safe to consume after you refrigerate for a few hours.
How long will my Sea Moss Gel last?
Sea Moss Gel lasts for 4 weeks refrigerated and 4 months in the freezer. When you receive your Sea Moss it will have a stamp on the lid indicating the "Best By Date". All of our Sea Moss is made fresh to order.
What's the shipping time?
Sea Moss by RJ ships via UPS. Shipping takes 2 days on orders placed during business hours Monday - Friday. Processing time is 1-2 business days. All Sea Moss Gel orders are made to order to ensure the highest freshness and quality.
How do local pick-ups work?
At this time, local pick-up is no longer available. Please place an order online for shipment to your designated location.
Where does Sea Moss by RJ ship?
We ship only within the United States
Where is Sea Moss by RJ Sourced from?
St. Lucia