Frequently Asked Questions

What to do when my Sea Moss Gel Arrives?

Upon arrival refrigerate. It is normal for your Sea Moss to be in liquid form during travel.  No worries. It’s safe to consume after you refrigerate for a few hours.

How long will my Sea Moss Gel last?

Sea Moss Gel last for 3 - 4 weeks refrigerated and 4 months in the freezer. When you receive your Sea Moss it will have a stamp on the lid indicating the date that it was made. All of our Sea Moss is made fresh to order. 

What's the shipping time?

Sea Moss by RJ ships via UPS. Shipping takes 2 days on orders placed during business hours Monday - Friday. Processing time is 1-2 days. All Sea Moss Gel orders are made to order to ensure highest freshness and quality.

How does local pick-ups work?

When placing an order for local-up in Atlanta, GA please allow 24 hours for your order to process. A team member will then send you a text message from, 1-800-674-3778, confirming pick-up time. Our pick-up location is outside the post office at 2724 Wesley Chapel Road Decatur, GA 30034.

Where does Sea Moss by RJ ship?

 We ship only within the United States